Welcome to the course provider upload section for managing Start and Discover certification. When uploading attendees there are two options: spreadsheet or online form. If using your own spreadsheet for upload, ensure you use columns A, B and C. The column headings need to be First Name, Last Name, and Email. Please note, for Chinese characters and names enter the family name (姓) into the First Name column. Supported formats are .xls, .xlsx, and .csv. Alternatively, click here to download our template sheet and copy and paste your attendees for upload. Once uploaded, attendees should appear pre-filled in the online form. After submitting you will receive an email confirming attendees who have received certificate notifications.
If you would like to bulk print certificates yourself to present them to attendees, please check the box next to “Email certificates for bulk printing“. Note that attendees will not be able to self-certify using this facility. When you check the box the email addresses for attendees will disappear. You will receive the certificates as PDFs in a .zip attachment with your notification email. You can use the “Filename” box to choose a name for your file. This is optional.
Process and Payment Guidance
For a step-by-step PDF guides to certification and payment, please see the Useful Links and Downloads box. You can also use the videos above. Note, if you are uploading Discover attendees you will be charged for each attendee uploaded. Simply hit the dustbin image at the end of each line to delete the attendee details. Payment can be made through either Stripe or PayPal. If you are having any issues, a support chat service is available between 9:00 and 17:00 Monday to Friday. Simply use the Need a little help? tab below. Alternatively, email the team at email@example.com.